Shipping Policy
At Qirembas™, we want every home textile order to arrive with care, clarity, and reliable communication. This Shipping Policy explains how orders are processed, packed, shipped, and delivered after purchase.
Our Shipping Approach
Qirembas™ focuses on practical home textile essentials for modern living spaces. From bedding and throws to bath textiles and decorative home pieces, each order is handled with attention to quality and everyday usability.
To support a smooth shopping experience, we work to:
Prepare each order carefully before shipment
Keep shipping information clear and easy to understand
Offer practical delivery options for home textile purchases
Provide tracking details once your order is on the way
Assist customers with order questions during business hours
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Processing Time & Shipping Fee
All Qirembas™ orders are reviewed and prepared before shipping.
Order Processing Time:
Please allow 2–4 business days for order confirmation, quality checking, and packaging before your order ships.
Busy Seasons:
During holidays, promotional periods, or high-order-volume seasons, processing may take up to 5 business days.
Shipping Fee:
We offer a flat shipping fee of $5.99 on all orders.
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Estimated Delivery Time
Delivery time may vary depending on the destination, carrier service, and seasonal shipping volume.
United States:
10–15 business days
Canada / United Kingdom / Australia:
11–16 business days
Other International Locations:
15–20 business days
Please note that delivery estimates are not guaranteed arrival dates. Weather, carrier delays, customs review, holidays, or incorrect address details may affect the final delivery time.
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Tracking Information
Once your order ships, a shipping confirmation email will be sent with tracking details.
Please allow 1–3 business days for tracking updates to appear after the shipping label is created. In some cases, tracking may not update immediately even though the package is already moving through the carrier network.
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Customs, Duties & Taxes
For international orders, customs duties, import taxes, or local fees may be charged by the destination country.
Customers are responsible for any customs fees, duties, or import taxes required by their local regulations. Qirembas™ is not responsible for customs-related delays or additional fees charged after shipment.
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Order Changes & Cancellations
We begin preparing orders soon after they are placed. If you need to update your shipping address or request a cancellation, please contact us within 12 hours of placing your order.
Email: service@qirembas.com
Phone: (213) 441-7745
Once an order has entered processing or shipment preparation, we may not be able to make changes or cancel the order.
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Lost or Damaged Packages
If your order arrives damaged, please contact us within 72 hours of delivery with photos of the package and product. We will review the issue and assist with a suitable solution.
If the carrier confirms that your package was lost in transit, please contact our support team so we can help review the shipment status and arrange the next steps.
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Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Qirembas™ is not responsible for packages delayed, returned, or lost due to incorrect or incomplete address information.
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Contact Information
Qirembas™ is operated by Victor Textiles.
Business Address:
30 E 8th St, Los Angeles, CA 9002
United States
Phone:
(213) 441-7745
Email:
service@qirembas.com
Thank you for choosing Qirembas™. We appreciate your patience and support as we prepare and deliver home textile pieces designed to bring comfort, softness, and everyday style into your space.